We mainly sell in the United States.You can find COOSTART in several other countries, through both Amazon marketplaces （Amazon US、Amazon CA、Amazon Japen ）and authorized resellers!

Because our fulfillment center works quickly to get your orders to you ASAP, this often doesn't leave much time for us to make changes or complete a cancellation. Should you need to make a change or cancel an order, please contact our Support Team immediately for further assistance.

*Please note that if an item has already been processed for fulfillment and/or shipped, we unfortunately will be unable to complete a cancellation. In this instance, please visit our Returns Center to process a return or exchange.

We currently only accept paypal.

We currently ship within the US.

If your order is processed M-F before 1PM local time, your item will ship same day!

Orders placed after 1PM local time will be shipped the following business day. The majority of our shipments arrive within 5 business days. Please keep in mind this is an estimated time frame and we are doing everything we can to get your order to you as fast as possible.

If you're not happy with your COOSTART purchase and you're within the 30 day return window, no problem! Please email us at support@for assistance.

Please visit our Return Policy to process your return/exchange. 

Yes! We offer a 2-year manufacturer's warranty (from the date the product was purchased). To view the full terms and conditions on our warranty please click here